The aim of the International House of Estonia is to provide the best possible user experience to international specialists in Estonia. It guides internationals through the needed processes and assists them in better adapting to Estonian society.
Seven government organisations, together with the private sector, have come together into this one-stop-shop to provide over a dozen services with a single online-booking system.
This process has been like creating a start-up. One of the main tasks was to collect information and systematise it: how many (and which) services do we have today, and how many (and which) we need to develop in the future.
Together with Elina, Leonardo will talk about how to motivate collaboration from different stakeholders and build a public sector start-up.